

Our services
In an increasingly interconnected world, businesses face the critical task of safeguarding their digital assets while ensuring efficient IT infrastructure. PT Mitra Solusi Infokom (MSInfokom), an esteemed IT system integrator specializing in ICT infrastructures, offers a comprehensive range of services designed to meet your organization's cyber security and IT needs. We provide expert design, implementation, and project management services for wired and wireless infrastructures, application and network security, data centers, servers and storage, as well as virtualization and cloud solutions. Alongside our services, we offer tailored support requirements, ensuring your business remains secure, efficient, and resilient.
As your Trusted Partner for Cyber Security and IT Solutions, PT Mitra Solusi Infokom (MSInfokom) delivers a comprehensive suite of services to meet your organization's unique requirements. From installation to maintenance, managed services, IT consulting, and 24-hour support, we offer tailored solutions, optimized support processes, and national coverage. With a focus on achieving a 99% support level agreement attainment, we provide the expertise and support necessary to safeguard your digital assets and ensure seamless operations.
Installation
MSInfokom excels in delivering seamless installation services that lay the foundation for a robust and reliable IT infrastructure. Our expert technicians and engineers possess the technical expertise to handle the intricacies of both wired and wireless infrastructures. From network configuration to hardware and software setup, we ensure a smooth and efficient installation process, minimizing disruptions and optimizing performance.
Maintenance
To uphold the integrity and longevity of your IT systems, MSInfokom provides comprehensive maintenance services. Our team of skilled professionals conducts regular inspections, implements software updates, and performs system optimizations to keep your infrastructure running smoothly. By proactively identifying and addressing potential issues, we help you avoid costly downtime and ensure uninterrupted operations.
Managed Services
MSInfokom's managed services allow businesses to offload the management of their IT infrastructure to our expert team. We take charge of crucial aspects such as network security, data centers, servers, storage, virtualization, and cloud solutions. By entrusting these responsibilities to us, you can focus on your core business objectives, knowing that your technology environment is in capable hands.
IT Consulting Services
At MSInfokom, we understand that every organization has unique technology requirements. Our IT consulting services provide tailored solutions that address your specific needs. Our experienced consultants work closely with you to analyze your existing infrastructure, identify areas for improvement, and recommend strategic solutions aligned with your business objectives. With our expertise, we optimize your IT environment, enhance security, and improve operational efficiency.
24/7 Support Center
MSInfokom understands the importance of timely assistance when technical issues arise. That's why our dedicated support center operates around the clock, providing 24/7 support whenever you need it. Our experienced support staff is ready to address your queries, troubleshoot issues, and provide swift resolutions, ensuring minimal downtime and uninterrupted business continuity.
Project Management
MSInfokom excels in efficient project management, ensuring successful outcomes for IT projects. Our team utilizes proven methodologies to plan, execute, and monitor projects, ensuring adherence to timelines and budgets. We maintain transparent communication and collaboration with stakeholders, ensuring that your projects are delivered on time and with exceptional quality.
Wireless Survey Services
Our wireless survey services provide comprehensive solutions for planning and optimizing wireless networks. With our expertise in wireless planning, we utilize industry-leading tools such as Ekahau AI Pro to design powerful and efficient Wi-Fi networks. Our wireless planning services ensure optimal coverage, capacity, and performance by leveraging AI-driven wireless network design. Additionally, our heatmap survey using tools like Ekahau Survey and Sidekick 2 provides precise Wi-Fi site surveys for iOS, allowing us to gather accurate data on signal strength, coverage, and interference. With our wireless survey services, businesses can confidently deploy and optimize their wireless infrastructure for seamless connectivity and enhanced user experiences.

Why Choose Us
When it comes to selecting a technology partner, the decision is crucial to the success of your business. Mitra Solusi Infokom stands out as the ideal choice for organizations seeking reliable, innovative, and customized technology solutions. Here are compelling reasons why you should choose us as your trusted technology partner:
Partner with Mitra Solusi Infokom, your trusted partner for cyber security and IT solutions. Experience the peace of mind that comes from working with experts who prioritize your security, productivity, and success. Contact us today to discuss how we can help safeguard your digital assets and optimize your technology infrastructure.

SAFEGUARDING SUCCESS: MSINFOKOM's HSE PRACTICES AT DHOHO AIRPORT PROJECT
Sep 22, 2023
In the realm of construction projects, safety is paramount. It is the bedrock upon which every successful endeavor is built. One shining example of a company that has taken safety to heart is MSINFOKOM, the main contractor of the Dhoho Airport project. With an unwavering commitment to Health, Safety, and Environment (HSE) practices, MSINFOKOM is not only ensuring the completion of the project to the highest standards but also setting a stellar example for the industry. Their dedication to safety is further underscored by their ISO 45001:2018 certification, a testament to their compliance with the highest international safety standards.
The Importance of HSE in Construction
In any construction project, large or small, HSE considerations should be at the forefront of planning and execution. HSE practices are designed to protect the well-being of workers, safeguard the environment, and ultimately, ensure the project's successful completion within the parameters of safety regulations.
MSINFOKOM's HSE Commitment
1. Robust Safety Protocols
MSINFOKOM has implemented rigorous safety protocols at every stage of the Dhoho Airport project. From the initial planning phase to the final construction, safety measures are deeply ingrained in the company's ethos.
2. Training and Education
The company invests heavily in the training and education of its workforce. All employees, from laborers to supervisors, undergo comprehensive safety training programs. This ensures that everyone on-site is equipped with the knowledge and skills to handle potential hazards effectively.
3. Risk Assessment and Mitigation
MSINFOKOM conducts thorough risk assessments before commencing any task. This proactive approach allows them to identify potential hazards and implement measures to mitigate risks. This not only protects their workforce but also safeguards the surrounding environment.
4. Regular Safety Audits
Regular safety audits are conducted to monitor compliance with safety protocols. These audits provide valuable insights into the effectiveness of existing safety measures and allow for adjustments to be made as necessary.
5. Emergency Response Plans
In the event of unforeseen incidents, MSINFOKOM has robust emergency response plans in place. These plans are regularly reviewed and updated to ensure they remain effective and responsive to changing circumstances.

One of the hallmarks of MSINFOKOM's commitment to safety is their ISO 45001:2018 certification. This internationally recognized certification demonstrates the company's adherence to the highest standards of occupational health and safety. It serves as a clear indicator of MSINFOKOM's dedication to creating a safe and secure work environment for all employees.
In the realm of construction, safety is not negotiable. MSINFOKOM's exemplary HSE practices at the Dhoho Airport project serve as a beacon for the industry, showcasing what can be achieved through unwavering commitment and adherence to the highest safety standards. With their ISO 45001:2018 certification in hand, MSINFOKOM is not only building infrastructure; they are also building a culture of safety and excellence that will have a lasting impact on the industry for years to come.

Harmonizing IT Resources for Enhanced Efficiency and Flexibility
Sep 8, 2023
In today's dynamic business environment, managing a diverse mix of IT resources - from data centers to cloud services - presents a formidable challenge. The crucial decision of where to allocate workloads can significantly impact efficiency and cost-effectiveness. This article delves into the complexities of workload allocation and introduces a comprehensive solution provided by Hewlett Packard Enterprise (HPE) to streamline IT operations.
Maximizing the Cloud's Potential:
While the cloud offers scalability, accessibility, and innovation, not all workloads are a seamless fit for public cloud platforms. Factors like data sensitivity, compliance requirements, and performance needs must be carefully considered. Hewlett Packard Enterprise recognizes this and offers a unified approach, ensuring that all applications and workloads benefit from the cloud's advantages, irrespective of their specific demands.
Revolutionizing Workload Management:
HPE's intelligent hyperconverged infrastructure and pay-per-use self-service model revolutionize workload management. Instead of grappling with the intricacies of infrastructure, businesses can now concentrate on optimizing application performance throughout their lifecycle. This shift in focus allows for a more strategic approach to IT management, resulting in increased efficiency and productivity.
Overcoming Migration Challenges:
Application migration is a critical concern for businesses. It often entails high costs, security risks, and technical complexities. HPE provides a solution by empowering organizations to run legacy applications at scale with speed and simplicity. This capability addresses the challenges associated with application migration, providing a streamlined path to modernization.
Hewlett Packard Enterprise offers a unified approach to tackle the complexities of modern IT resource allocation. By tailoring solutions to the unique requirements of each workload, businesses can unlock the full potential of their applications. This not only enhances operational efficiency but also allows teams to focus on strategic business priorities. Embrace the future of IT management with HPE, and experience the transformative power of a unified approach.

AI-Powered Threat Detection: Revolutionizing Cybersecurity in Real-Time
Aug 25, 2023
In today's digital landscape, the sophistication and frequency of cyberattacks are growing at an alarming rate. As traditional security measures struggle to keep pace, a new champion has emerged: Artificial Intelligence (AI). AI, coupled with machine learning, is transforming the way we approach cybersecurity. This article delves into the realm of AI-powered threat detection, exploring how it's reshaping our defenses against cyber threats.
The Rise of AI in Cybersecurity
AI-driven threat detection is not merely a buzzword; it's a game-changer. Machine learning algorithms, with their ability to analyze vast datasets and recognize patterns, provide a level of real-time threat detection that humans or traditional software cannot match.
Advantages of AI-Driven Threat Detection
1. Speed and Real-Time Detection: AI algorithms work at lightning speed, constantly monitoring network traffic and system behavior. They can detect and respond to threats in real-time, reducing the window of vulnerability.
2. Pattern Recognition: Machine learning models excel at recognizing patterns, even those that might be imperceptible to human analysts. They can identify anomalies in network traffic that could indicate a breach.
3. Adaptability: AI systems learn and adapt. They become more effective at threat detection over time, evolving alongside cyber threats. This adaptability is essential in combating the ever-changing tactics of cybercriminals.
4. Reducing False Positives: Traditional security systems often generate a significant number of false positives, which can overwhelm security teams. AI helps in reducing these false alarms, allowing security professionals to focus on genuine threats.
AI in Action: How It Works
AI-driven threat detection combines various technologies:
- Machine Learning Algorithms: These algorithms analyze historical and real-time data to build models of normal network behavior. Deviations from this behavior trigger alerts.
- Behavioral Analysis: AI systems look for deviations in system and user behavior, identifying activities that may suggest a breach.
- Natural Language Processing (NLP): NLP can be used to analyze textual data for signs of phishing attacks or insider threats.
- Predictive Analysis: AI systems can predict potential threats based on historical data and emerging patterns.
Use Cases of AI-Powered Threat Detection
1. Malware Detection: AI can identify previously unknown malware based on its behavior, helping to prevent zero-day attacks.
2. Phishing Detection: By analyzing email content and sender behavior, AI can identify phishing attempts more accurately.
3. Insider Threat Detection: AI can monitor employee behavior and flag unusual activities that might indicate insider threats.
4. Network Anomaly Detection: AI excels at identifying unusual patterns in network traffic that could signal a cyberattack.
Challenges and Considerations
While AI-driven threat detection offers substantial advantages, it's not without challenges. Data privacy, the potential for bias in AI algorithms, and the need for skilled professionals to manage AI systems are all critical considerations.
In the ever-evolving cybersecurity landscape, AI-powered threat detection stands as a formidable ally. Its ability to analyze vast datasets in real-time, recognize patterns, and adapt to emerging threats makes it an invaluable asset in the fight against cybercriminals. As cyberattacks continue to grow in complexity, AI-driven threat detection provides a ray of hope, helping organizations stay one step ahead in the ongoing battle for digital security. Embracing this technology is not just an option; it's a necessity in today's digital age.

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