Services
Our services
In an increasingly interconnected world, businesses face the critical task of safeguarding their digital assets while ensuring efficient IT infrastructure. PT Mitra Solusi Infokom (MSInfokom), an esteemed IT system integrator specializing in ICT infrastructures, offers a comprehensive range of services designed to meet your organization's cyber security and IT needs. We provide expert design, implementation, and project management services for wired and wireless infrastructures, application and network security, data centers, servers and storage, as well as virtualization and cloud solutions. Alongside our services, we offer tailored support requirements, ensuring your business remains secure, efficient, and resilient.
As your Trusted Partner for Cyber Security and IT Solutions, PT Mitra Solusi Infokom (MSInfokom) delivers a comprehensive suite of services to meet your organization's unique requirements. From installation to maintenance, managed services, IT consulting, and 24-hour support, we offer tailored solutions, optimized support processes, and national coverage. With a focus on achieving a 99% support level agreement attainment, we provide the expertise and support necessary to safeguard your digital assets and ensure seamless operations.
Installation
MSInfokom excels in delivering seamless installation services that lay the foundation for a robust and reliable IT infrastructure. Our expert technicians and engineers possess the technical expertise to handle the intricacies of both wired and wireless infrastructures. From network configuration to hardware and software setup, we ensure a smooth and efficient installation process, minimizing disruptions and optimizing performance.
Maintenance
To uphold the integrity and longevity of your IT systems, MSInfokom provides comprehensive maintenance services. Our team of skilled professionals conducts regular inspections, implements software updates, and performs system optimizations to keep your infrastructure running smoothly. By proactively identifying and addressing potential issues, we help you avoid costly downtime and ensure uninterrupted operations.
Managed Services
MSInfokom's managed services allow businesses to offload the management of their IT infrastructure to our expert team. We take charge of crucial aspects such as network security, data centers, servers, storage, virtualization, and cloud solutions. By entrusting these responsibilities to us, you can focus on your core business objectives, knowing that your technology environment is in capable hands.
IT Consulting Services
At MSInfokom, we understand that every organization has unique technology requirements. Our IT consulting services provide tailored solutions that address your specific needs. Our experienced consultants work closely with you to analyze your existing infrastructure, identify areas for improvement, and recommend strategic solutions aligned with your business objectives. With our expertise, we optimize your IT environment, enhance security, and improve operational efficiency.
Wireless Survey Services
Our wireless survey services provide comprehensive solutions for planning and optimizing wireless networks. With our expertise in wireless planning, we utilize industry-leading tools such as Ekahau AI Pro to design powerful and efficient Wi-Fi networks. Our wireless planning services ensure optimal coverage, capacity, and performance by leveraging AI-driven wireless network design. Additionally, our heatmap survey using tools like Ekahau Survey and Sidekick 2 provides precise Wi-Fi site surveys for iOS, allowing us to gather accurate data on signal strength, coverage, and interference. With our wireless survey services, businesses can confidently deploy and optimize their wireless infrastructure for seamless connectivity and enhanced user experiences.
