Benefits from ISO 9001:2008, What are they?Gerrit Semet
Mitra Solusi Infokom just held audit surveillance 2 for benefits from ISO 9001:2008 on Friday, July 14 2017 from competent certification body PT ACM Indonesia with their lead auditor M. Yazidi. MSInfokom has entered the sixth year in applying ISO 9001:2008 in organization.
In the beginning, ISO had the name IOS (International Organization for Standarization) when it was first inaugurated in 1947 in Switzerland. But then the name was changed to ISO because the word “iso” in Greek has the meaning of “equal” or “equivalent”. There’s have been many standard provisions made by ISO. One of them is ISO 9001. Understanding benefits from ISO 9001 is an internationally recognized standard provision for Quality Management System certification (QMS).
Four main benefits from ISO 9001:2008.
- Focus management.
One of the benefits from ISO 9001:2008 QMS that it has a way to ensure the company stays focused. ISO 9001:2008 certification requires that the company periodically audit its quality processes.
- Customer’s requirements.
Many customer states that it will only do business with vendors that are certified as ISO 9001 compliant, so to get or keep the business they need that certification.
- Improvement and image organization.
Benefits from ISO 9001 is an internationally recognized standard, it has become the basis for creating a quality management system around the world. When a company is looking for a supplier, it is often a requirement to have a QMS based on ISO 9001:2008 in order to be considered. This is particularly the case if you are competing for public sector jobs in many countries.
- Customer satisfaction.
One of the quality management systems from ISO 9001:2008 requirements is to improve customer satisfaction. By improving your customer satisfaction are the key to keeping customer loyalty.
In 2018, ISO 9001: 2008 should be upgraded to ISO 9001:2015. There are some changes in implementation, one of is “Risk Based Thinking” or called a risk-based approach. It will assist the organization in identifying, managing, monitoring, and mitigating risks in the business. [KK]